Category: Emotional Intelligence

Problem Solving – It’s is all About Creativity

Problem solving is perhaps one of the most sought-after traits during the employment interview process, but try as we might as recruiters and hiring managers, we’ve always struggled to develop interview questions that truly capture someone’s problem solving ability. In turn, we may hire someone who thinks they’re a problem solver but struggles to think in a non-linear way, impacting their ability to grow in the company. When it comes down…

Protecting your health is no laughing matter (or is it?)

According to the CDC, absenteeism costs employers over $225 billion each year. “Presenteeism”, employees coming to work sick but not being fully productive, accounts for two-thirds of the total cost incurred by employees, according to Harvard Business Review. Employee wellness matters at work not only because you care about your employees; it affects the bottom line. Could something as seemingly “unimportant” or even “distracting” as laughter offer a solution to what Harvard researchers call…

“Where you from” as a micro aggression in the workplace

As huge corporations like General Motors manage the backlash regarding certain leadership that did little to combat a culture of overt racism against employees of color, we’re reminded that while most people today don’t condone racist or other discriminatory behavior, it does exist. It’s easy to point fingers and proclaim that your company isn’t like that, but it’s the more subtle forms of discrimination today that often do the most to divide an office. As leaders within…

5 Ways to Increase Emotional Intelligence in the Workplace

Over the last decade, more companies are giving attention to the emotional intelligence of their employees. Backed by thousands of studies, high emotional intelligence has been shown to improve job performance, leadership skills, employee interactions, relationships, mental and physical health, and happiness in employees. Most companies have employees that fall all over the emotional intelligence spectrum. How can a company work to bring everyone to a place of higher emotional…

LGBT in the Workplace

Some may think that sharing a workplace with a person who has different life experiences than us can be challenging, and it does not have to be. When it comes to being in a workplace with LGBT+ people, we want to let them know we are an ally and, more importantly, an effective ally. As a cisgender, heterosexual person, however, we may not know precisely how to “deal” with an LGBT+…

The Benefits and Challenges of Working in a Multi-Generational Workforce

It turns out that most people believe variety is the spice of life, at least in terms of working in an environment that includes people of all ages. In their second quarter report on work insights for 2018, the employment agency Randstad indicated that 86 percent of survey respondents indicated that they prefer to work on teams with many age groups represented. Most respondents also stated that working with others 10 to…

A Robot Walks Into a Bar, But Can It Do Comedy?

Artificial intelligence (AI) has taken the world by storm over the past several years. From smartphone applications that give us driving directions to personal assistants like Amazon’s Alexa to smart home lighting systems, robotic intelligence has become an accepted part of everyday life. People love convenience and are willing to pay what the manufacturers ask in exchange for an easier life. The arts, and in particular stand-up comedy, are one…

How to Model Strong Emotional Intelligence to Your Team

While leaders need to possess the right set of technical skills for their department and industry, emotional intelligence is equally important. Emotional intelligence means that you understand the importance of owning your emotions and having strong awareness of the emotions of your team members around specific situations. Leaders with a strong sense of emotional intelligence have a deep understanding of how their words and actions impact others. It also means…