Author: Empathic Workplace

LPRC IMPACT Conference: Is Research Really Working?

“The 2019 theme of IMPACT is “Trust” and the keynote speaker was Angela Nino, CFI, founder of Empathtic Workplace. Nino discussed the science of empathy and its role in establishing trust with both peers and employees. She also spoke about treating people with dignity, especially during the interviewing/interrogation process and ultimate separation from the company.” Read Full Story  

Empathy: The Key to Millennial Marketing

We have found this article on quad.com right on the mark.  Empathy IS the key to marketing to millennials. “Previous generations have been lobbing insults about self-absorption and immaturity at younger generations since Socrates famously quipped, “The children now love luxury; they have bad manners, contempt for authority; they show disrespect for elders and love chatter in place of exercise.” Over and over, this sentiment winds its way through millennia,…

The value of an empathic workplace by Jason Busch

A manager once said that Angela Nino, after that same manager noticed something was going on with Nino and asked her to tell him about it. “I was like, ‘You just asked me the what the problem was, and I told you, and then you told me you didn’t want to hear it,’” says Nino now. “Like, pick one.” “Nino, a trained forensic interviewer, Chicago-based improv comedian, and founder and…

Telling An Emotionally True Story Can Stop An Escalating Conflict

The next time you are preparing for a workplace investigation or a difficult conversation, remember that human emotions are universal. Human Resources professionals are typically brought into the conversation when feelings are at their most intense.  If a team member is accused of sexual harassment, all parties have emotional responses whether the accusation proves to be true or false.  Coworkers may have shared details about their salaries and heated arguments…

Empathy? In Denmark they are learning it in school

Denmark is one of the happiest countries in the world. This is according to the UN’s World Happiness Report, an important survey that since 2012 classifies the happiness of 155 countries in the world, and that for seven years has placed Denmark among the top three happiest countries on a global level. The fact that teaching empathy has been mandatory since 1993 in schools in Denmark is a factor that contributes to the…

Empathy Is Tough to Teach, But Is One Of the Most Important Life Lessons

KQED provides a well crafted summary of Brene Brown’s teachings and links to related content. In particular we appreciate the statement: “Dr. Brown says empathy consists of four qualities: the ability to take the perspective of another person, staying away from judgment, recognizing emotion in others, and communicating it. She defines empathy as “feeling with people,” and notes that it’s a “vulnerable choice” because it requires a person to tap…

The CEOs of nearly 200 companies just said shareholder value is no longer their main objective

Here is the quote we love most about this news. It demonstates an interest in empathy. “Major employers are investing in their workers and communities because they know it is the only way to be successful over the long term. These modernized principles reflect the business community’s unwavering commitment to continue to push for an economy that serves all Americans,” said Jamie Dimon, chairman and CEO of J.P. Morgan Chase. Shareholder…

How Improv Can Help Law Enforcement Think On Their Feet

Certain skills in law enforcement aren’t easy to learn. It can take years. And not knowing them early on in the job can strongly influence our long-term success or failure in a law enforcement role. It can even put ourselves or our colleagues in danger. Thinking on our feet is one of these valuable skills. And improv is the safe, effective and fun way to hone this priceless job skill….

Empathy in Law Enforcement

For the police, the motto of “Protect and Serve” is a noble ambition. Officers, departments and administration prove time and again that they’re committed to these principles at their very core. But on a daily basis, officers face horrors, dangers, despair and scrutiny most of us could never imagine. In these high-stress jobs, compassion, patience and understanding can “run dry”. We struggle to maintain the empathy needed to “protect, serve,…

The Benefits and Challenges of Working in a Multi-Generational Workforce

It turns out that most people believe variety is the spice of life, at least in terms of working in an environment that includes people of all ages. In their second quarter report on work insights for 2018, the employment agency Randstad indicated that 86 percent of survey respondents indicated that they prefer to work on teams with many age groups represented. Most respondents also stated that working with others 10 to…

Do You Work in a Toxic Workplace?

70% of people say they wouldn’t work for an industry leader if they felt the environment was toxic. 77% say they would leave. Millennials say they would take an average $7,600 pay cut if it meant moving into a healthier work environment. And studies show that a toxic work environment can cut productivity by as much as 20%. What’s a toxic work environment costing us as companies? Increased turnover? Trouble hiring?…

A Robot Walks Into a Bar, But Can It Do Comedy?

Artificial intelligence (AI) has taken the world by storm over the past several years. From smartphone applications that give us driving directions to personal assistants like Amazon’s Alexa to smart home lighting systems, robotic intelligence has become an accepted part of everyday life. People love convenience and are willing to pay what the manufacturers ask in exchange for an easier life. The arts, and in particular stand-up comedy, are one…

2018 Will Be The Year of Harassment Training

The most common requests lawyers have received are for sexual harassment training in 2018 and help with internal investigations. Strong training programs and comprehensive internal complaint mechanisms put employers in a better position to defend themselves from liability when complaints are made against them. Employers are not expected to monitor every action taking place within their workplaces, but they must take reasonable steps to prevent harassment and assault from occurring…

Still hanging on to that old sexual harassment policy?

If your firm is like many companies, someone wrote your sexual harassment policy 20 years ago. And you have likely  not updated it since then right? Well, it’s time to dust it off. It may even be time to blow it up in the wake of the new epidemic of sexual harassment. Of course, Empathic Workplace would like to help, if you need. But whoever provides the consulting and legal…

The Way to Truly Prevent Harassment Is ….

Training is a good idea, and required, but…. the way to truly prevent harassment is to create a workplace culture in which disrespectful conduct is not tolerated. An Empathic Workplace has three distinct processes: (1) culture change (long term) (2) harassment prevention training (short term) (3) investigations (immediate) This article from the Omaha World-Herald supports this approach. Read The Article