Author: Angela Nino

Problem Solving – It’s is all About Creativity

Problem solving is perhaps one of the most sought-after traits during the employment interview process, but try as we might as recruiters and hiring managers, we’ve always struggled to develop interview questions that truly capture someone’s problem solving ability. In turn, we may hire someone who thinks they’re a problem solver but struggles to think in a non-linear way, impacting their ability to grow in the company. When it comes down…

Protecting your health is no laughing matter (or is it?)

According to the CDC, absenteeism costs employers over $225 billion each year. “Presenteeism”, employees coming to work sick but not being fully productive, accounts for two-thirds of the total cost incurred by employees, according to Harvard Business Review. Employee wellness matters at work not only because you care about your employees; it affects the bottom line. Could something as seemingly “unimportant” or even “distracting” as laughter offer a solution to what Harvard researchers call…

“Where you from” as a micro aggression in the workplace

As huge corporations like General Motors manage the backlash regarding certain leadership that did little to combat a culture of overt racism against employees of color, we’re reminded that while most people today don’t condone racist or other discriminatory behavior, it does exist. It’s easy to point fingers and proclaim that your company isn’t like that, but it’s the more subtle forms of discrimination today that often do the most to divide an office. As leaders within…

5 Ways to Increase Emotional Intelligence in the Workplace

Over the last decade, more companies are giving attention to the emotional intelligence of their employees. Backed by thousands of studies, high emotional intelligence has been shown to improve job performance, leadership skills, employee interactions, relationships, mental and physical health, and happiness in employees. Most companies have employees that fall all over the emotional intelligence spectrum. How can a company work to bring everyone to a place of higher emotional…

Explaining Science Using Improv

Can improv help us become better communicators? As teachers? As co-workers? As managers? Human interactions can seem complicated. We often do not know what a person will say or do and there is little time to develop the most empathic response. Subsequently, we may fail to pick up on signals or we may say something we later regret. In improv, a group of people acts out a theme that the…

Restoring Empathy in the Workplace

Empathy in the workplace is clearly important. In fact, a global study of corporate leaders found that empathy was the one skill most clearly linked to performance. Despite this, many leaders fail to develop an empathetic work environment. Sometimes, it’s not even management’s fault. Layoffs, stagnant growth, and even outside factors can cause employees to feel detached. Luckily, a lack of empathy in your corporate culture doesn’t have to be permanent. In…

Navigating Workplace Conflict

If workplace conflict is an unavoidable hazard, empathy is our compass to navigate this conflict. Most of us understand the cause of conflict, which is a fact of life and occurs for a variety of reasons. We have differing perspectives, conflicting priorities, or cannot even agree on the definition of, much less a solution to, a common problem. In a Psychology Today article, Mark B. Baer, Esq., says that many believe that…

How the Mirror Neuron System Regulates Empathy

How do we understand others when we haven’t experienced what they’re going through? How are we able to share in the joy and sadness of those around us? Why do some people seem so adept at suspending personal judgment, seeing through the masks we wear to the authentic self? Science believes they’ve discovered the part of our brains that makes this important human connection possible. Let’s take a look at…

How to Model Strong Emotional Intelligence to Your Team

While leaders need to possess the right set of technical skills for their department and industry, emotional intelligence is equally important. Emotional intelligence means that you understand the importance of owning your emotions and having strong awareness of the emotions of your team members around specific situations. Leaders with a strong sense of emotional intelligence have a deep understanding of how their words and actions impact others. It also means…