Author: Angela Nino

Sit Up, Stand Up and Engage in Whole Body Empathy

When an interviewer’s physicality becomes in tune with those they are interviewing an honest, authentic dialogue ensues. The Empathic Investigation utilizes both verbal and non-verbal communication skills to effectively create a connection between an investigator, accusers and those accused. This is what we call whole body empathy. The traditional concept of empathy has a number of cliche meanings. The one that stands out is when another individual is telling us…

How an empathic culture gets built

Workplace Culture is built in everyday moments and tested during the difficult moments. Difficult moments test us at work too and can be determining factors on how we are perceived at doing our jobs.  If your job is a field goal kicker and you miss a game winning field goal during playoffs, people are going to judge.  Difficult moments also challenge our workplace culture. Culture is tested when someone messes…

Leaders Building Empathic Workplaces Turn to Strength Training

87% percent of CEOs today believe that their company’s financial success is directly tied to the level of empathy within their workforce. 79% of HR professionals agree. They recognize that empathy throughout an organization influences ease of hiring, retention rates, productivity, how customers are treated and overall business health. On top of that, the State of Workplace Empathy Study found that employees are happy to work longer hours when they’re working…

Problem Solving – It’s is all About Creativity

Problem solving is perhaps one of the most sought-after traits during the employment interview process, but try as we might as recruiters and hiring managers, we’ve always struggled to develop interview questions that truly capture someone’s problem solving ability. In turn, we may hire someone who thinks they’re a problem solver but struggles to think in a non-linear way, impacting their ability to grow in the company. When it comes down…

Protecting your health is no laughing matter (or is it?)

According to the CDC, absenteeism costs employers over $225 billion each year. “Presenteeism”, employees coming to work sick but not being fully productive, accounts for two-thirds of the total cost incurred by employees, according to Harvard Business Review. Employee wellness matters at work not only because you care about your employees; it affects the bottom line. Could something as seemingly “unimportant” or even “distracting” as laughter offer a solution to what Harvard researchers call…

“Where you from” as a micro aggression in the workplace

As huge corporations like General Motors manage the backlash regarding certain leadership that did little to combat a culture of overt racism against employees of color, we’re reminded that while most people today don’t condone racist or other discriminatory behavior, it does exist. It’s easy to point fingers and proclaim that your company isn’t like that, but it’s the more subtle forms of discrimination today that often do the most to divide an office. As leaders within…

5 Ways to Increase Emotional Intelligence in the Workplace

Over the last decade, more companies are giving attention to the emotional intelligence of their employees. Backed by thousands of studies, high emotional intelligence has been shown to improve job performance, leadership skills, employee interactions, relationships, mental and physical health, and happiness in employees. Most companies have employees that fall all over the emotional intelligence spectrum. How can a company work to bring everyone to a place of higher emotional…

Explaining Science Using Improv

Can improv help us become better communicators? As teachers? As co-workers? As managers? Human interactions can seem complicated. We often do not know what a person will say or do and there is little time to develop the most empathic response. Subsequently, we may fail to pick up on signals or we may say something we later regret. In improv, a group of people acts out a theme that the…

Restoring Empathy in the Workplace

Empathy in the workplace is clearly important. In fact, a global study of corporate leaders found that empathy was the one skill most clearly linked to performance. Despite this, many leaders fail to develop an empathetic work environment. Sometimes, it’s not even management’s fault. Layoffs, stagnant growth, and even outside factors can cause employees to feel detached. Luckily, a lack of empathy in your corporate culture doesn’t have to be permanent. In…