Connect Authentically During Workplace Investigations
I first learned how to investigate workplace misconduct when I worked for Target. I remember after I completed my first investigation, I conducted the interview, got to the truth, they wrote a statement, management terminated them, and police made the arrest. As they were leaving with police, the person turned to me and thanked me. I was confused. I didn’t know what to say. So I went with what my…
How an empathic culture gets built
Workplace Culture is built in everyday moments and tested during the difficult moments. Difficult moments test us at work too and can be determining factors on how we are perceived at doing our jobs. If your job is a field goal kicker and you miss a game winning field goal during playoffs, people are going to judge. Difficult moments also challenge our workplace culture. Culture is tested when someone messes…
Pushed off the entrepreneurial cliff
Angela Nino found her dream job in the midst of a toxic work environment, was pushed off the entrepreneurial cliff, and with the help of Improv built her own company. Click below to watch the video.
“Where you from” as a micro aggression in the workplace
As huge corporations like General Motors manage the backlash regarding certain leadership that did little to combat a culture of overt racism against employees of color, we’re reminded that while most people today don’t condone racist or other discriminatory behavior, it does exist. It’s easy to point fingers and proclaim that your company isn’t like that, but it’s the more subtle forms of discrimination today that often do the most to divide an office. As leaders within…
5 Ways to Increase Emotional Intelligence in the Workplace
Over the last decade, more companies are giving attention to the emotional intelligence of their employees. Backed by thousands of studies, high emotional intelligence has been shown to improve job performance, leadership skills, employee interactions, relationships, mental and physical health, and happiness in employees. Most companies have employees that fall all over the emotional intelligence spectrum. How can a company work to bring everyone to a place of higher emotional…
Using the Science of Empathy and Storytelling to Connect in the Workplace
I first learned how to investigate workplace misconduct when I worked for Target. I remember after I completed my first investigation, I conducted the interview, got to the truth, they wrote a statement, management terminated them, and police made the arrest. As they were leaving with police, the person turned to me and thanked me. I was confused. I didn’t know what to say. So I went with what my…