Empathic Resources

Articles, Papers & News

A Robot Walks Into a Bar, But Can It Do Comedy?

Artificial intelligence (AI) has taken the world by storm over the past several years. From smartphone applications that give us driving directions to personal assistants like Amazon’s Alexa to smart home lighting systems, robotic intelligence has become an accepted part of everyday life. People love convenience and are willing to pay what the manufacturers ask in exchange for an easier life. The arts, and in particular stand-up comedy, are one…

Restoring Empathy in the Workplace

Empathy in the workplace is clearly important. In fact, a global study of corporate leaders found that empathy was the one skill most clearly linked to performance. Despite this, many leaders fail to develop an empathetic work environment. Sometimes, it’s not even management’s fault. Layoffs, stagnant growth, and even outside factors can cause employees to feel detached. Luckily, a lack of empathy in your corporate culture doesn’t have to be permanent. In…

Navigating Workplace Conflict

If workplace conflict is an unavoidable hazard, empathy is our compass to navigate this conflict. Most of us understand the cause of conflict, which is a fact of life and occurs for a variety of reasons. We have differing perspectives, conflicting priorities, or cannot even agree on the definition of, much less a solution to, a common problem. In a Psychology Today article, Mark B. Baer, Esq., says that many believe that…

How the Mirror Neuron System Regulates Empathy

How do we understand others when we haven't experienced what they're going through? How are we able to share in the joy and sadness of those around us? Why do some people seem so adept at suspending personal judgment, seeing through the masks we wear to the authentic self? Science believes they've discovered the part of our brains that makes this important human connection possible. Let's take a look at…

How to Model Strong Emotional Intelligence to Your Team

While leaders need to possess the right set of technical skills for their department and industry, emotional intelligence is equally important. Emotional intelligence means that you understand the importance of owning your emotions and having strong awareness of the emotions of your team members around specific situations. Leaders with a strong sense of emotional intelligence have a deep understanding of how their words and actions impact others. It also means…

2018 Will Be The Year of Harassment Training

The most common requests lawyers have received are for sexual harassment training in 2018 and help with internal investigations. Strong training programs and comprehensive internal complaint mechanisms put employers in a better position to defend themselves from liability when complaints are made against them. Employers are not expected to monitor every action taking place within their workplaces, but they must take reasonable steps to prevent harassment and assault from occurring…

Still hanging on to that old sexual harassment policy?

If your firm is like many companies, someone wrote your sexual harassment policy 20 years ago. And you have likely  not updated it since then right? Well, it's time to dust it off. It may even be time to blow it up in the wake of the new epidemic of sexual harassment. Of course, Empathic Workplace would like to help, if you need. But whoever provides the consulting and legal…

The Way to Truly Prevent Harassment Is ….

Training is a good idea, and required, but.... the way to truly prevent harassment is to create a workplace culture in which disrespectful conduct is not tolerated. An Empathic Workplace has three distinct processes: (1) culture change (long term) (2) harassment prevention training (short term) (3) investigations (immediate) This article from the Omaha World-Herald supports this approach. Read The Article

Using the Science of Empathy and Storytelling to Connect in the Workplace

I first learned how to investigate workplace misconduct when I worked for Target.  I remember after I completed my first investigation, I conducted the interview, got to the truth, they wrote a statement, management terminated them, and police made the arrest.  As they were leaving with police, the person turned to me and thanked me. I was confused.  I didn’t know what to say.  So I went with what my…