Empathic Resources

Articles, Papers & News

5 Ways to Increase Emotional Intelligence in the Workplace

Over the last decade, more companies are giving attention to the emotional intelligence of their employees. Backed by thousands of studies, high emotional intelligence has been shown to improve job performance, leadership skills, employee interactions, relationships, mental and physical health, and happiness in employees. Most companies have employees that fall all over the emotional intelligence spectrum. How can a company work to bring everyone to a place of higher emotional…

LGBT in the Workplace

Some may think that sharing a workplace with a person who has different life experiences than us can be challenging, and it does not have to be. When it comes to being in a workplace with LGBT+ people, we want to let them know we are an ally and, more importantly, an effective ally. As a cisgender, heterosexual person, however, we may not know precisely how to “deal” with an LGBT+…

The Benefits and Challenges of Working in a Multi-Generational Workforce

It turns out that most people believe variety is the spice of life, at least in terms of working in an environment that includes people of all ages. In their second quarter report on work insights for 2018, the employment agency Randstad indicated that 86 percent of survey respondents indicated that they prefer to work on teams with many age groups represented. Most respondents also stated that working with others 10 to…

Explaining Science Using Improv

Can improv help us become better communicators? As teachers? As co-workers? As managers? Human interactions can seem complicated. We often do not know what a person will say or do and there is little time to develop the most empathic response. Subsequently, we may fail to pick up on signals or we may say something we later regret. In improv, a group of people acts out a theme that the…

Do You Work in a Toxic Workplace?

70% of people say they wouldn't work for an industry leader if they felt the environment was toxic. 77% say they would leave. Millennials say they would take an average $7,600 pay cut if it meant moving into a healthier work environment. And studies show that a toxic work environment can cut productivity by as much as 20%. What's a toxic work environment costing us as companies? Increased turnover? Trouble hiring?…

A Robot Walks Into a Bar, But Can It Do Comedy?

Artificial intelligence (AI) has taken the world by storm over the past several years. From smartphone applications that give us driving directions to personal assistants like Amazon’s Alexa to smart home lighting systems, robotic intelligence has become an accepted part of everyday life. People love convenience and are willing to pay what the manufacturers ask in exchange for an easier life. The arts, and in particular stand-up comedy, are one…

Restoring Empathy in the Workplace

Empathy in the workplace is clearly important. In fact, a global study of corporate leaders found that empathy was the one skill most clearly linked to performance. Despite this, many leaders fail to develop an empathetic work environment. Sometimes, it’s not even management’s fault. Layoffs, stagnant growth, and even outside factors can cause employees to feel detached. Luckily, a lack of empathy in your corporate culture doesn’t have to be permanent. In…

Navigating Workplace Conflict

If workplace conflict is an unavoidable hazard, empathy is our compass to navigate this conflict. Most of us understand the cause of conflict, which is a fact of life and occurs for a variety of reasons. We have differing perspectives, conflicting priorities, or cannot even agree on the definition of, much less a solution to, a common problem. In a Psychology Today article, Mark B. Baer, Esq., says that many believe that…

How the Mirror Neuron System Regulates Empathy

How do we understand others when we haven't experienced what they're going through? How are we able to share in the joy and sadness of those around us? Why do some people seem so adept at suspending personal judgment, seeing through the masks we wear to the authentic self? Science believes they've discovered the part of our brains that makes this important human connection possible. Let's take a look at…

How to Model Strong Emotional Intelligence to Your Team

While leaders need to possess the right set of technical skills for their department and industry, emotional intelligence is equally important. Emotional intelligence means that you understand the importance of owning your emotions and having strong awareness of the emotions of your team members around specific situations. Leaders with a strong sense of emotional intelligence have a deep understanding of how their words and actions impact others. It also means…

2018 Will Be The Year of Harassment Training

The most common requests lawyers have received are for sexual harassment training in 2018 and help with internal investigations. Strong training programs and comprehensive internal complaint mechanisms put employers in a better position to defend themselves from liability when complaints are made against them. Employers are not expected to monitor every action taking place within their workplaces, but they must take reasonable steps to prevent harassment and assault from occurring…

Still hanging on to that old sexual harassment policy?

If your firm is like many companies, someone wrote your sexual harassment policy 20 years ago. And you have likely  not updated it since then right? Well, it's time to dust it off. It may even be time to blow it up in the wake of the new epidemic of sexual harassment. Of course, Empathic Workplace would like to help, if you need. But whoever provides the consulting and legal…